Any lawyer who do not understand the importance client relationships then it is better to choose another profession. This article points out how important strategic CRM is to business development.
These are the important question that you should ask yourself to determine the type of you have with your clients.
Do you really care about your clients?
Do you keep the client sufficiently informed?
Do you keep your promises on deadlines and targets?
Do you clearly convince what you’re doing and why?
What are you doing to maintain, build and/or enhance relationships?
Nowadays many client management software is available for better client relationships management they are
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