Zoom is an exciting and fast-moving workplace where our employees build the most cutting edge and impactful collaboration products in the world. Our award-winning culture is built on trust and respect and focuses on innovation, transparency, and delivering customer and employee happiness.
Zoom is looking for a Senior Product Counsel to join our innovative and rapidly growing Product Legal team. As Senior Product Counsel at Zoom, you will work on interesting and complex legal issues, including novel issues of first impression, as we help to build the solutions that bring people together through a frictionless and secure video-first communication platform. You will join our collaborative team of in-house lawyers as we proactively assess and mitigate legal risks and advise on products that impact Zoom and its users. Zoom is also at the forefront of innovation with new products, features, and integrations that build on our communications platform.
In this role, you will:
Be an integral part of the product legal function for Zoom with primary responsibility for supporting Zoom Meetings, Webinars, Chat and related verticals such as Education.
Partner with product teams to understand product, engineering, design, and operational implications of new products and initiatives.
Advise multiple stakeholders across product, engineering, marketing, and business development throughout the product development cycle on new products and the implementation of technological solutions.
Conduct legal product reviews and maintain an inventory of features, technology, data, and compliance requirements.
Understand and stay up to date on U.S. and international laws and regulations related to Zoom’s products and services.
Provide pragmatic day to day and strategic advice to minimize legal risks while advancing business goals and initiatives.
Regularly meet with internal teams (e.g. product) to understand strategies, roadmap, and initiatives, and advise on new features, activities, markets, etc., to ensure alignment.
Provide legal and regulatory guidance on the design and modification of products, proactively identify associated risks and recommend mitigation strategies, review product user experiences to ensure legal compliance and proper disclosures, and help document guidance for consumption by members of both the legal and product teams.
Review, draft and negotiate all types of agreements–including inbound, outbound, vendor, infrastructure, and partnership agreements.
10 or more years applicable experience; admission to a state bar.
In-house experience as a product counsel at a technology company strongly preferred (bonus points for SaaS experience).
Passion for Zoom and a deep appreciation of Zoom’s mission and impact.
Experience with UCaaS, communication platform technology, or customer verticals (e.g. FinServ, healthcare, education, government, etc.) and with some of the legal issues we regularly face – such as privacy and data protection, content regulation, intellectual property, marketing, and consumer protection – and a willingness to learn about the rest along with entirely new areas of law.
Strong collaboration skills, including the ability to communicate effectively across cross-functional teams, build consensus among stakeholders, and maintain strong relations at all levels across the organization.
Drive to take ownership of projects and tasks which, in some cases, will be matters of first impression.
Openness to adapting his/her practice in response to a fluid and expanding product roadmap.
Exceptional organizational skills with the ability to manage multiple projects simultaneously, multi-task in a fast-paced environment, adjust to rapidly changing priorities, and drive strategic projects to successful delivery.
Sense of humor, excellent interpersonal skills, business judgment, strategic thinking, superior work ethic, flexibility and ability to work independently.
Ability to quickly issue-spot and appropriately prioritize risk and outcomes.